Injured in a road traffic accident that wasn’t your fault?
Or not sure who was responsible?
Tell us what happened. We’ll review the initial details and, if your enquiry appears suitable, explain the next step and the option of connecting you with a solicitor.
You tell us. We guide you.
Initial checks do not guarantee claim validity, solicitor acceptance or compensation. Time limits and legal terms apply.
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Trust should be obvious before you share a thing.
Claimmate is built to make the first step feel clear and controlled. You tell us what happened, a person reviews the information, and you stay in control of what happens next.
See the 7-question checkHuman-reviewed
A member of our enquiry team reviews the initial information you send.
You stay in control
Your details are not passed to a solicitor without your agreement.
No instant verdict
The checker is a first review, not a promise that a claim will be accepted.
Different accidents. The same first step.
Whether you were driving, travelling as a passenger, riding or walking, tell us what happened and we’ll review the basic circumstances.
Drivers
Injured after another vehicle hit you, pulled into your path or caused a collision?
Passengers
Injured while travelling in someone else’s vehicle?
Motorcyclists and cyclists
Injured after a collision or because of another road user’s actions?
Pedestrians
Struck or injured by a vehicle?
Not sure whether your circumstances fit? Tell us what happened.
Start your initial checkEvery accident is different.
Published road traffic case examples show how widely circumstances and outcomes can vary.
A driver suffered relatively short-term neck and shoulder injuries after another vehicle reversed into his stationary car.
A woman was injured when another vehicle lost control on an icy road and collided with her stationary car. Early offers were rejected before the case later settled.
A motorcyclist suffered serious injuries after another vehicle entered his path. His injuries affected his ability to return to manual work.
The injury, evidence, responsibility, financial losses and longer-term effects all matter.
You don’t need to work that out before you contact us.
Responsibility isn’t always obvious after an accident. You don’t need to make a legal assessment yourself. Tell us what happened and we’ll start with the basic circumstances.
Check initial suitabilityThree simple steps.
Understanding the RTA claims process should not make an already difficult situation more complicated.
You tell us
Answer seven short questions about the accident and your injury.
We review
A member of our enquiry team reviews the initial information and may contact you if anything needs clarification.
You decide
If your enquiry appears suitable, we’ll explain the option of being connected with a solicitor.
Nothing is referred without your consent.Straight answers before you begin.
The checker is an initial suitability review only.
No. We provide road traffic accident enquiry and referral services.
No. It is an initial suitability review only. A solicitor would need to assess the matter separately.
You can still complete the checker. You are not expected to determine responsibility yourself.
Legal time limits can apply and the correct deadline can depend on the circumstances. We ask for the accident date early, but you should not rely on this website to calculate a legal deadline.
No. We will explain any proposed referral and ask for your consent first.
We do not provide compensation estimates through the checker. Every case depends on its own circumstances.
Clear, human and easy to follow.
The first step should feel straightforward, even when the accident itself was anything but. No jargon, no pressure and no guessing what happens next.
“I was expecting pages of legal stuff, but it was basically normal questions. Did it on my lunch break and it was actually pretty painless.”
“I kept second-guessing who was actually at fault, so I'd done nothing for weeks. Being able to just explain what happened without needing the right legal words was such a relief.”
“So much easier than ringing around. I started it, checked a couple of details from an email, then came back and finished it later. No drama.”
“No pushy calls or hard sell, which was my main worry. I sent the info, got a clear explanation and could decide for myself what I wanted to do next.”
“Did the whole thing from my phone after work. Quick, simple and I never got that feeling that I'd clicked the wrong thing somewhere. 😊”
“I'd already told the story to my insurer twice and really didn't want to go through all of that again. This felt much more focused and only asked what it actually needed.”
“I had no clue what counted as useful evidence. It helped me figure that out without asking for every document I've ever owned 😂”
“The follow-up was probably my favourite bit. Straight answer, normal language and no pressure. Exactly what I needed at that point.”
You tell us. We guide you.
You don’t need to know the legal terminology. You don’t need to know exactly who was responsible. Just tell us what happened.